Privacy Policy

Last updated: 12 February 2025

Nomadic Digital (“Company,” “we,” “us,” or “our”), a company registered in South Africa, operates nomadic-digital.com and associated platforms, including EventLinker.ai, Checkn.ai, and UncleFill.com (collectively, the “Services”) globally.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you access our Services. As a South African company operating internationally, we comply with both South African privacy laws and relevant international data protection standards.

1. Contact Information

Registered Business Name: Nomadic Digital
Registration Country: South Africa
Business Address: 10 Kiepersol Street, Ferndale, Randburg, Johannesburg, South Africa
Email: info@nomadicsocial.com
Phone: +27 83 287 8897

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, password
• Transaction Data: Billing details, USD payment information (processed via Paystack)
• Customer Support Inquiries: Communication records and details
• Business Information: Company details where applicable

2.2 Automatically Collected Data

• Technical Information: Device type, browser version, operating system, IP address
• Location Data: Country of access for compliance purposes
• Usage Data: Service interaction patterns, feature usage
• Time Zone Information: For accurate event scheduling

2.3 Cookies and Tracking

We use cookies and similar technologies in compliance with international standards and South African law. This includes:

• Essential cookies for service functionality
• Analytics cookies for service improvement
• Preference cookies for user experience

3. Legal Basis for Processing

We process data under multiple jurisdictional requirements:

• South African Law (POPIA): As our country of registration
• International Standards: For serving global users
• Contractual Necessity: For service provision
• Legitimate Interests: For business operations
• User Consent: Where required by law

4. How We Use Your Data

Your information is used for:

• Service Provision: Operating our platforms globally
• Payment Processing: Handling USD transactions
• Communication: Service updates and support
• Security: Protecting against fraud and abuse
• Compliance: Meeting regulatory requirements

5. Payment Processing and Financial Data

5.1 Payment Data Collection and Processing

We use Paystack for payment processing. Important aspects include:

• All transactions are processed in US Dollars (USD)
• Payment data is secured according to PCI DSS standards
• We maintain records in compliance with both SA and international requirements

5.2 Transaction Security

• PCI DSS Level 1 compliance
• TLS 1.2 or higher encryption
• Regular security audits
• Fraud monitoring systems

5.3 Currency and International Transactions

• Primary Currency: US Dollars (USD)
• Bank conversions may apply for non-USD cards
• International transaction fees may be applied by user banks
• Compliance with SA Reserve Bank regulations for foreign currency

6. Data Sharing and International Transfers

As a global service, we share data with:

• Paystack: For USD payment processing
• Cloud Services: For data storage and processing
• Analytics Providers: For service improvement
• Service Providers: For platform operation

7. Data Retention

We retain data according to the following schedule:

• Account Data: Duration of account activity
• Transaction Records: 7 years (regulatory requirement)
• Communication Records: 2 years
• Technical Logs: 1 year

8. Your Rights

Under both South African and international law, you have rights to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Object to processing
• Data portability
• Lodge complaints with relevant authorities

9. Security Measures

• Industry-standard encryption
• Regular security assessments
• Access controls and monitoring
• Staff security training
• Incident response procedures

10. Global Operations and Data Transfers

As a South African company operating globally:

• Data may be processed in multiple countries
• We ensure appropriate data transfer safeguards
• We comply with international data protection standards
• We maintain necessary data processing agreements

11. Updates to This Policy

We may update this policy to reflect:

• Changes in our services
• Legal requirement updates
• Operational changes
• New data practices

12. Contact For Privacy Matters

For privacy-related inquiries:

Email: info@nomadicsocial.com
Phone: +27 83 287 8897
Address: 10 Kiepersol Street, Ferndale, Randburg, Johannesburg, South Africa

For urgent privacy concerns, please include “PRIVACY URGENT” in your email subject line.